![Callbox Passes Diagnostic Test with Flying Colors [CASE STUDY]](https://www.callboxinc.com/wp-content/uploads/2019/02/CS_HC_Callbox-Passes-Diagnostic-Test-with-Flying-Colors.jpg?x77347)
Callbox Passes Diagnostic Test with Flying Colors
The Client
Incorporated in 2002, The Client is a National O.E.M. and distributor of in-vitro diagnostic products, selling 2 million drug tests annually and growing into one of the largest distributors of rapid on-site drug tests in the United States. The Client’s goal is to help its target market maintain drug-free environments for its constituencies (employees, staff, clients, members, contractors, or students.) They carry a large inventory of products including the following drug testing kits: all-In-one kit/cups, quick-dip kits, pipette tests, and oral kits. The Client also carries test kits measuring breath alcohol levels, saliva alcohol levels, nicotine levels, and adulterants.
The Challenge
In line with its primary goal to provide high quality drug testing products with outstanding service at affordable prices, the company sought the assistance of a business solutions partner to be able to reach and capture a chunk of the market shared with competitors.