Event Marketing Services

Meet the people behind Callbox

Get to know the dedicated professionals who make up the Callbox team. A diverse and talented team of strategists, creatives, and specialists dedicated to driving results for our clients.

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Meet the Callbox Team

Get to know the talented individuals at Callbox dedicated to making your success possible.

Rebecca Matias

Chief Operating Officer

VP of Global Operations at Callbox, B2B marketing leader with a decade of strategic prowess and international expansion success.

Jaime Garcia

VP of Operations & Global Channel Partner Liaison

Hailing from South California and now residing in Florida for years, Jaime travels a lot to promote Callbox’s global presence.

Mitos Aguadera

Vice President of Sales and Marketing

Mitos Aguadera is a Client Services Manager with over a decade of experience and a drive for excellence in customer experience and key performance indicator execution and achievement.

Carmi Lañada

Director of Operations

Carmi is an experienced Client Success Manager with 11+ years of knowledge in lead generation services for various technology lines of business.

Cyren Laurente

Senior Client Success Manager and Operations Manager

As a woman who finds joy in seeing life from different perspectives, Cyren often travels to see new places and cultures. This 2023, her ultimate goal is to learn Spanish.

Gary Sia

Director of Sales

Gary Sia is a Business Development Executive with almost 15 years of experience and exemplary performance in turning leads into sales, and a valuable asset to the company..

Bernadette Huele

Sales Manager

As much as she is dedicated to her job, Bernadette also takes the liberty to enjoy her free time by watching K-Dramas; with Reply 1988 as one of her favorites. Her Spotify playlist is alternative rock music from the 90s-early 2000s.

Mike Pacit

Sr. Business Development Manager

Becoming a pilot was Mike’s childhood dream, but fate landed him at a different destination. Fast forward, he now enjoys his Callbox career for 15 years.

Thea Algoso

Sr. Business Development Manager

Working smart and taking one step at a time are the most valuable work ethics Thea Pilipina lives by. And if there was a shortcut to success, she’d rather not take it.

Samuel Blanco

Business Development Manager

Armed with a Communication and Digital Entertainment degree, I marry sales prowess with advertising acumen. From Bogotá’s heart to Moscow’s pulse, my experience

Isabella Zuluaga

Business Development Manager

International business professional. Active learner with a growth mindset, self motivated, enthusiastic and reliable.

Carlos Gonzalez

Client Success Manager

I am a high-energy, results-driven professional known for my friendly demeanor. My passion for achieving outstanding results drives me in all that I do.

Sheryll Colindres

CRM Manager

Sheryll is an experienced CRM Manager who excels in driving success and providing positive customer experience through her diverse skill set. Proficient in analyzing customer behavior using analytics for data-driven decision making.

Melanie Madrid

Sr. Business Development Manager

Melanie’s mantra goes: Pause and denormalize. Reprioritize. Like passion and creativity, work and leisure go hand in hand – and it matters to find the right balance.

Kristia Maldeguia

Client Success Manager

Kristia is a Client Success Manager with strong communication and problem-solving skills, committed to delivering exceptional outcomes for clients and a valuable asset to her company.

Melisa Timbol

Sr. Client Success Manager

Immersed in sales marketing for 16 years, Melissa finds no regret in trading her teaching profession over working in the BPO industry.

Michaela Miller

Client Success Manager

Importance of Work-Life Balance – I used to prioritize work over everything else, but I’ve learned that maintaining a healthy work-life balance is crucial for my overall well-being. Now, I make time for myself and hobbies, and it has improved my overall happiness.

Jaimee Paul Vixen Degayo

Junior Client Success Manager

With extensive experience in Client Success, Sales Coaching, and Strategic Marketing, I’m a versatile professional focused on delivering impactful results.

Lu Alejandro

Business Development Manager

Lu Alejandro is a skilled business development manager with experience in sales management, building relationships, and providing success to clients.

Anna Sotelo

Sr. Business Development Manager

Anna is a bearer of professionalism at work and takes on an analytic, collaborative, and strategic approach to the job. Outside the “box’, she likes spending time with her nieces and their dog, Hoyah.

Mark Machan

Business Development Manager

Mark is a strong environmental advocate and enjoins people to be aware of their surroundings and community, taking delight in engaging others in meaningful, relevant conversations.

Narz Escasinas III

Sr. Client Success Manager

Experienced Senior Client Success Manager, strong in sales and account management, recognized for delivering results.

Eunice Grace Basicong

Operations Manager

“I do not wait for things to happen- I make things happen. I test my own boundaries to seek consistency and improvement. I am my own competition. ”

Chiliane Bandong

Business Development Manager

Chiliane is an Operations Manager for Asia Pacific Market, dedicated to helping clients succeed and improve their relationships, with a can-do attitude, and enjoys traveling in her free time.

Irah Caryl Sitoy

Client Success Manager

A young mother and breadwinner, now thriving as a Client Success Manager at Callbox APAC, focusing on growth and accomplishment.

Jason Catisay

Client Success Manager

Dedicated to client goals, working in high-paced environments to ensure top quality work and enduring client relationships.

Richie Alex Diaz Deocades

Senior Business Development Manager

15-year Outside Sales Consultant in marketing and advertising, blending industry insight with a rich history of demonstrable successes.

James Roland De Guzman

Client Success Manager

With a robust career spanning over 17 years, I bring extensive experience in client success, new business acquisition, account management, business development, project management, and customer retention. My expertise encompasses various sectors, including freight, courier, logistics, e-commerce, cross-border logistics, last-mile delivery, and lead management.

Jannen Llauderes

Client Success Manager

Jannen is a continuous learner, a lover of knowledge who believes that no one is too old to learn or too late to start doing something new.

Louis Largo

Business Development Manager

An experienced Business Development Manager with success in sales, partnerships, and team leadership. Skilled in identifying opportunities and building relationships.

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